Privacy Policy

Effective Date: October 1, 2025

At HomeTeams, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you use the HomeTeams mobile application (“App”) and related services.

1. Information We Collect
• Personal Information: such as your name, email address, and phone number.
• Profile Information: such as your age, gender, and location.
• Service Information: details of the services you request and use within HomeTeams.
• Payment Information: processed securely by our third-party payment processor.
• Usage Information: your interactions with the App, including features you use and content you view.

2. How We Use Your Information
• To provide and improve our services.
• To communicate with you about your services, updates, and promotions.
• To process payments securely.
• To comply with applicable legal obligations.

3. How We Share Your Information
We may share your information with:
• Service Providers: such as payment processors and technical support vendors.
• Law Enforcement or Government Agencies: when required by law or to protect safety.
• Business Transfers: if we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Security of Your Information
We use reasonable safeguards to protect your information, including encryption, limited employee access, and secure payment processing. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your personal data unless retention is required by law.

6. Your Choices
You may update your profile information and communication preferences within the App settings. You may also contact us to request deletion of your account and associated personal information.

7. Children’s Privacy
HomeTeams does not knowingly collect personal information from children under the age of 13. If we become aware of such collection, we will delete the information as soon as possible.

8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If material changes are made, we will notify you by posting the updated Privacy Policy in the App and updating the Effective Date.

9. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
Email: support@hometeams.io
Address: 1350 N. Grant St., Kennewick, WA 99336